Frequently Asked Questions

Who do I contact with questions about my invoice?

If you have any questions regarding your invoice including pricing, inaccurate billing, a missing or incorrect PO number, or to get a copy, please contact your Sales Representative or contact Customer Service.

How do I get a price quote?

To find a price, browse through the website to find your product or use the online catalog. If a price is not listed, please contact your Sales Representative or contact Customer Service. You can also use the Contact Us feature and include the product details in your request.

How do I check the status of my order?

Your order status is available in Web Order History for orders that have been place on the website. You may also contact your Sales Representative or contact Customer Service for orders that were placed through a different channel. You must be logged in to view your Web Order History.

How do I get in touch with my Sales Representative?

You can connect with your Sales Representative from the Account Contacts menu once you’ve logged in. Check the box next to the contact name, type in your message and click send. Your message will be sent via email to that contact name indicated. Alternatively, you can call 866.837.9908 to speak with a Customer Service Representative.

Where can I find technical information on a product?

All detailed product information, including SDS data sheets, exists on the product details or in the online catalog. If you need more information or cannot find what you're looking for, please use the Contact Us feature to submit your question or request.

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